We spoke with Sam Barker, Sales Director at Golfbreaks.com, who have been using our services for the last 7 years to aid and elevate their inbound and specifically out of hours calls. Tell us a little about GolfBreaks? Golfbreaks.com, one of the world’s largest and longest established golf travel companies, was formed in 1998 by Chief [more]
Tag: Christmas
Client Testimonial – Magenta Star Grotto Management
We had a chat with Louise, Client Liaison Manager at Magenta Star, who provide expertly managed Christmas Grottos to leading shopping centres throughout the UK. Tell us a little about Magenta Star? We use Aquarius to act on behalf of our clients, to provide a telephone booking service for our Christmas Grottos. They make bookings [more]
Aquarius, aquarius contact centres, aquarius news, bad weather, Christmas, client testimonial, Contact Centre, Customer Experience, Customer Service, edinburgh, inbound call handling, magenta star grottos, Out of Hours, Sales Performance, scotland, south queensferry, Staff CoverBeast from the East 2.0 – Is your business ready?
It is late February 2018 and the Beast from the East has hit the UK. Due to the record amount of snow, chaos ensues. Schools are closed, emergency services are under pressure people are snowed and stuck in traffic. And because of this, thousands of businesses across the UK were forced to close due to [more]
Aquarius, aquarius news, bad weather, beast from the east, Call Handling, Christmas, Contact Centre, Customer Experience, Customer Service, edinburgh, Employee Experience, Here to Help You, home worker call centre, Out of Hours, Sales Performance, scotland, south queensferry, winter, work from homeIt’s beginning to look a lot like Christmas..

Christmas at Aquarius We’re getting very excited about Christmas at Aquarius! With our Christmas party coming up and everyone looking forward to a well deserved Christmas dinner, the Aquarius family is feeling the Christmas cheer. We are of course are available throughout the Christmas period for all your telephone answering and emergency call handling needs. The office is [more]
Aquarius, Christmas, Contact Centre, Customer Service, Employee Experience, Here to Help You, Out of Hours