• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
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Home > Customer Help Desk

Customer Help Desk

Request a callback

Outsource your customer service and increase your sales

Are you looking for support with sales conversion, up-selling and after-sales care? Do people often call looking for advice and asking similar questions? We can manage your customer help desk for you and tailor it to your specific requirements. No more disrupting your day-to-day activities, cut down on staffing costs and watch your sales grow.

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I'm here to help

Amanda

Call Handler
Meet the team

Suitable sectors

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  • 24-hour Engineer
  • Letting & Estate Agents

View all sectors

Hear from our happy customers

Aquarius provides us with a 24/7 service. A great service for both us and our customers.
Kevin Murray, Lothian Gas

Other customer support services

Out of Hours call handling

Did you know 80% of callers don’t leave a voicemail or message?
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Live Chat

Communicate with your customers in real-time
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Email Support

Give your customers fast, online email responses 24/7
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Customer Service & Sales Support

Give your customers the best experience with our sales support
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Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

Find out more

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Call us on 0800 044 3090
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