• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
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Home > Who we are > About Aquarius

About Aquarius

UK based, out of hours call handling and telephone answering services

Request a call back

Aquarius is all about people: you, your customers, your colleagues, and your team. This is what drives us. We want to be an extension of your business; another part of your team.

Trusted by over 300 businesses across the UK, we know it’s our responsibility to exceed expectations. So every time we answer the phone or return an online query, we want to perfectly represent your brand.

We’re not only passionate about doing the best for you and your callers, but we’re also passionate about making Aquarius the best workplace for our team. People buy from people and that’s why we invest so strongly in our own team.

Since 2009, we’ve been redefining standards in our sector. This means giving our team the highest possible training, and an environment where they feel motivated, encouraged and taken care of. We strongly believe a well-trained and happy workforce is the future. That’s why our staff stay with us – and we have an incredibly high retention rate.

We believe in people. We believe every caller deserves the best experience. We believe in providing exceptional customer service. We believe in our team at Aquarius.

Moving to Aquarius from another supplier was a move that has revolutionised our operations. No more mistakes are made and most importantly we have complete confidence in the work that the team does for us. All I can say is a huge thank you.
Barry Eldred, BGM Heating and Plumbing

More about Aquarius

How we work

UK based, out of hours call handling and telephone answering services
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About Aquarius

UK based, out of hours call handling and telephone answering services
View

Become an Introducer

Make money in your sleep
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Meet our team

We are proud of our team at Aquarius
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Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

Find out more

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