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  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
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  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
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          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
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  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
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        • 24-hour Engineer
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        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
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        • Magenta Star
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Home > E-commerce Management

E-commerce Management

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Advice, support and systems: help is at hand for your e-commerce system

We are proud of our e-commerce system; we’ve thought of everything. From setting up systems to automating responses and answering inbound phone calls from your website, we want you to rest easy knowing it’s being taken care of. Our team at Aquarius truly understand the importance of your e-commerce platform and how it drives your sales. Leave it to us.

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Katie

Contact Centre Assistant Manager
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  • Retail Customers

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Hear from our happy customers

We’ve increased our bookings by 30% by having Aquarius as our dedicated booking team. Return visits have increased by 50% due to excellent customer satisfaction.
Tony Crolla, Group Chairman, Vittoria Group

Other operations support services

PCI Compliance

Helping you achieve Level 1 PCI DSS Compliance
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Telephone Order Processing

Make your telephone ordering faster and more efficient
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24/7 Disaster recovery

Dealing with disaster planning doesn’t have to mean fire fighting
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Media Response / Data Capture

Knowing how your media campaign is performing is vital
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Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

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