• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
  • Contact Us

Home > Letting & Estate Agents

Letting & Estate Agents

Telephone answering and emergency response for the property industry

Managing your letting, estates and factoring business can take up a lot of time. We know how busy you are and how tasks like to creep up on you. Let us ease the pressure.

Whether you’re getting calls in the middle of the night from tenants, or you spend hours sifting through candidate applications, we can support you.

With our letting, factors and estate service, we can handle:

  • New landlord enquiries
  • Booking and managing viewings
  • Assessing candidate suitability
  • Out of hours response & emergency support, while pre-qualifying whether it’s actually an emergency before contacting your contractor.

 

No more calls in the middle of the night for you and your team.

We’ll also give you a daily report with any calls and outline anything which requires action from you.

At Aquarius, we know exactly what you need. That’s why we are one of Scotland’s premier contact centres for the property industry – and currently assist over 120,000 properties.

Let your people do what they’re good at; we’ll do what we’re good at. And we’re excellent at dealing with your telephone traffic and providing unparalleled service support.

Key services

Loading...
  • Live Chat
  • Email Support
  • Virtual Reception
  • Appointment Booking & Diary Management
  • Telephone Lines & SMS
  • Customer Help Desk
  • Customer Service & Sales Support
  • Telephone Answering Services
  • 24/7 Disaster recovery
  • Media Response / Data Capture

View all sectors

Loading...

Audrey

Meet the team

We're part of your team

Ready to get started?

Get in touch to find out how Aquarius’ outsourced call centre solutions can help support your business.

Get a quote

Other sectors we support

Retail Customers

E-commerce handling and telephone support
View

24-hour Engineer

Out of hours call handling and emergency cover – no matter what time it is
View

Trades Call

Never miss a call again, and let us support you with your trade business
View

Restaurants

Let us manage the telephone and booking system for your restaurant
View

Ready to get started?

Call us on 0800 044 3090
or get in touch today

Get in touch

Want to know how we can help?

Why not sign up to our info packed
newsletter!

Sign up
p005
p004
p003
p002
p001
webpeditor_telxl-logo-dark

Unit 1, Halbeath Interchange Business Park, Kingseat Rd, Dunfermline KY11 8RY

Privacy policy

Website by 39steps