• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
  • Contact Us

Home > Telephone Answering Services

Telephone Answering Services

Request a callback

Someone to answer calls and take your messages

We understand how important first impressions are, so every call will be answered as your brand by a cheerful and friendly operator. We can pick up your overflow or assume the first point of contact, whatever your needs, we can cut down your staffing costs and ensure there’s always someone to take your calls.

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Audrey

Meet the team

Suitable sectors

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  • Retail Customers
  • 24-hour Engineer
  • Trades Call
  • Letting & Estate Agents
  • Restaurants

View all sectors

Hear from our happy customers

Roddy is down-to-earth and extremely personable and these traits flow throughout their organisation. The team knows our business well and they have demonstrated the values and the approach that we need to feel comfortable in the knowledge that they consistently act as an extension of our own business.

Other reception support services

Virtual Reception

Having a virtual reception service means you’ll never miss a call again
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Appointment Booking & Diary Management

No more double-bookings or confusion with your diary
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Telephone Lines & SMS

Let’s set up your customer service phone lines
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Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

Find out more

Ready to get started?

Call us on 0800 044 3090
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Unit 1, Halbeath Interchange Business Park, Kingseat Rd, Dunfermline KY11 8RY

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