• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
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Home > Virtual Reception

Virtual Reception

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Having a virtual reception service means you’ll never miss a call again

Managing calls can difficult, especially when staff are on holiday or sick. By outsourcing your reception work, you never have to worry about organising cover. Your clients only speak to live, fully-trained professionals at Aquarius. We will take messages, answer FAQs, redirect callers to a member of your team and provide the highest quality assistance possible.

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I'm here to help

Kirsty

Call Centre Manager
Meet the team

Suitable sectors

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  • Retail Customers
  • 24-hour Engineer
  • Trades Call
  • Letting & Estate Agents
  • Restaurants

View all sectors

Hear from our happy customers

Aquarius has helped us increase our sales and customer service while sustainably growing our business.
Rusty Proniske, GolfBreaks

Other reception support services

Appointment Booking & Diary Management

No more double-bookings or confusion with your diary
View

Telephone Lines & SMS

Let’s set up your customer service phone lines
View

Telephone Answering Services

Someone to answer calls and take your messages
View

Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

Find out more

Ready to get started?

Call us on 0800 044 3090
or get in touch today

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