• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
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Home > Trades Call

Trades Call

Never miss a call again, and let us support you with your trade business

We know it’s a balancing act; dealing with customers, colleagues and trying to get the best solution every time. Aquarius are here to take away the stress. We provide a reliable point of contact who can handle all your enquiries. But that’s not all. Our systems also integrate with your diary, so we can manage appointments, bookings and schedule new quotations for you. This means you never have to worry about missing a potential project or over-stretching yourself. We are here to manage it for you.

You might have heard the saying “if you don’t look after your customers, somebody else will.” But instead of being your competitors, it can be us. We know how valuable your customers are to you, and that’s why every call will be answered as your business, by a professional and friendly operator.

Working in the trade industry, we understand there can be sudden emergencies – at any time of day or night. That’s why we offer an out of hours first-line response service, so we can answer these queries and quickly determine if they are genuine emergencies first. So your team are no longer disturbed in the middle of the night (especially if it’s not a real emergency.)

Key services

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  • Live Chat
  • Email Support
  • Virtual Reception
  • Appointment Booking & Diary Management
  • Telephone Lines & SMS
  • Customer Service & Sales Support
  • Telephone Answering Services

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Amanda

Call Handler
Meet the team

We're part of your team

Ready to get started?

Get in touch to find out how Aquarius’ outsourced call centre solutions can help support your business.

Get a quote

Other sectors we support

Retail Customers

E-commerce handling and telephone support
View

24-hour Engineer

Out of hours call handling and emergency cover – no matter what time it is
View

Letting & Estate Agents

Telephone answering and emergency response for the property industry
View

Restaurants

Let us manage the telephone and booking system for your restaurant
View

Ready to get started?

Call us on 0800 044 3090
or get in touch today

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