• 0800 044 3090
  • Who we are
        • Who we are

          Our philosophy has always been to look after our team and we believe that a well trained, respected and motivated workforce is more enthusiastic, more productive and more likely to stay with our company. We benefit from an impressive high staff retention rate.

        • About Aquarius
        • How we work
        • Meet our team
        • Become an Introducer
  • Our services
        • Our services

          We have an end-to-end portfolio of fully managed, 24/7 outsourced call centre solutions

        • Customer support
          • Out of Hours call handling
          • Customer Service & Sales Support
          • Live Chat
          • Email Support
          • Customer Help Desk
        • Reception support
          • Appointment Booking & Diary Management
          • Virtual Reception
          • Telephone Answering Services
          • Telephone Lines & SMS
        • Operations support
          • Telephone Order Processing
          • PCI Compliance
          • E-commerce Management
          • Media Response / Data Capture
          • 24/7 Disaster recovery
        • Tailored solution
  • Sectors we support
        • Sectors we support

          We work in collaboration with a diverse range of clients where our team brings unrivalled industry expertise

        • Restaurants
        • Trades Call
        • Letting & Estate Agents
        • 24-hour Engineer
        • Retail Customers
  • Case studies
        • Case studies

          We pride ourselves in the partnership approach taken with each of our clients. Hear how we have helped!

        • Cullross
        • Curam
        • Eazipay
        • Golfbreaks.com
        • Hamleys
        • Magenta Star
  • Blog
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Home > 24/7 Disaster recovery

24/7 Disaster recovery

Request a callback

Dealing with disaster planning doesn’t have to mean fire fighting

What happens when disaster strikes? What if your phone line goes down? What if severe weather strikes? You want your customers to know your company is still open for business. We can set up standardised messaging and provide emergency reception services, so you never miss an important call or potential sale.

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I'm here to help

Neil

Business Development Manager
Meet the team

Suitable sectors

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  • 24-hour Engineer
  • Letting & Estate Agents

View all sectors

Hear from our happy customers

Aquarius services a number of clients across the UK, on our behalf. We offer a 24/7, out-of-hours service to our clients, plus call-handling for large contractors – including plumbers, electricians, etc. Our business has grown phenomenally recently. Not only do we continue to be busy, we are actually growing extensively.

Other operations support services

PCI Compliance

Helping you achieve Level 1 PCI DSS Compliance
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Telephone Order Processing

Make your telephone ordering faster and more efficient
View

E-commerce Management

Advice, support and systems: help is at hand for your e-commerce system
View

Media Response / Data Capture

Knowing how your media campaign is performing is vital
View

Tailor-made packages for you

Every business is unique, and so are your requirements. That’s why we provide tailor-made packages for every client. Contact us to discuss your business and how we can support you best. You can mix and match or pick and choose, we’re here to assist you with exactly what you need.

Find out more

Ready to get started?

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or get in touch today

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