Let’s make sure no call goes unanswered. With our virtual reception service, there’ll always be someone on hand, whether it’s to answer calls, arrange appointments or take bookings, we will be an extension of your business.
Did you know 80% of people don’t leave a voicemail? This means you could be missing out on potential customers – or never receive the message in the first place. Let us manage your calls (whether it’s to answer every enquiry, to pick up the overflow or be your customer’s first point of contact), you can be assured our virtual receptionist will keep your business moving forward.
Because currently, how much time does your team spend answering calls and sorting things out? We can take care of this for you. A virtual reception cuts down on staffing costs and ensures there’s always someone there – even if staff are on holiday or unable to work due to sickness.
Every caller will be greeted with a professional and cheery operator. We’ll answer as your brand and take care of all your enquiries. This means we can answer customer questions, set up meetings, manage your diary and so much more. We will also forward the call to the most appropriate person within your business – giving them a brief outline of what the call is about so they can choose whether to accept or decline.
We understand how important that first point of contact is, and how valuable your brand image is. That’s why, every call will be answered by a live, fully-trained professional – whose job is to ensure a smooth experience for the caller.