Virtual Reception

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As we all know, you never get a second chance to make a first impression, so your reception is vital when it comes to dealing with customers. Whether we augment your existing receptionist, picking up additional capacity, or we assume that first point of contact, we will ensure that all of your callers are greeted by a professional and cheerful operator.

If required, your calls can be directed to the most appropriate person within your business, with a brief introduction enabling that person to accept or reject the enquiry. Alternatively we can send a call report via email or SMS and advise the caller that you will be back in touch at a predetermined time.

Having a virtual receptionist service not only cuts down on staffing costs, it ensures back up in the case of holidays and sickness. You clients will only ever speak to live, fully trained enthusiastic professionals who appreciate the importance of representing your brand. When you consider that an estimated 80% of people choose not to leave messages on an answering machine, having a virtual receptionist as a back-up can be a business essential.

How it works

80% of people don’t leave messages on
answering machines

Simple Set Up

You link to us through a dedicated number provided to you.

Professionalism 24/7

Give a professional image of your brand, every time.

No Robot Answers

All of your calls answered by real people.

Research Included

We gather the correct information to ensure you get a qualified sales lead or a concise message.

Simple Set Up

Simple to setup using standard diversion codes.

What our customers say

Optional Testimonial Section

FAQs

Frequently asked questions

We answer in your company name.

Calls can be screened and passed through should you require.

Calls can be sent to different people within your organisation upon request.

Never miss a new enquiry.

Divert to us at anytime throughout the day or at the weekends.

More Services

We work with you to create the right call
centre solutions for your business.

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Customer Service and Sales Support

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Get in touch

Call us on 0800 044 3090 or complete the
form below to get in touch