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As we all know, you never get a second chance to make a first impression, so your reception is vital when it comes to dealing with customers. Whether we augment your existing receptionist, picking up additional capacity, or we assume that first point of contact, we will ensure that all of your callers are greeted by a professional and cheerful operator.
If required, your calls can be directed to the most appropriate person within your business, with a brief introduction enabling that person to accept or reject the enquiry. Alternatively we can send a call report via email or SMS and advise the caller that you will be back in touch at a predetermined time.
Having a virtual receptionist service not only cuts down on staffing costs, it ensures back up in the case of holidays and sickness. You clients will only ever speak to live, fully trained enthusiastic professionals who appreciate the importance of representing your brand. When you consider that an estimated 80% of people choose not to leave messages on an answering machine, having a virtual receptionist as a back-up can be a business essential.
80% of people don’t leave messages on
Simple Set Up
You link to us through a dedicated number provided to you.
Give a professional image of your brand, every time.
No Robot Answers
All of your calls answered by real people.
We gather the correct information to ensure you get a qualified sales lead or a concise message.
Simple Set Up
Simple to setup using standard diversion codes.