Telephone Order Processing
Home / Service / Telephone Order Processing
Although most customers will be comfortable ordering online, some customers still prefer the reassurance of speaking to a real person. By using our services, your business can offer its own round-the-clock sales line and regardless of whether you have one product to sell or thousands we will be able to add value to your sales and customer service offering.
With our dedicated call management system, our advisors can work from a displayed script which helps walk the customer through the sales journey and is displayed on your website and e-commerce system as soon as the call is connected.
We can assist with giving sympathetic help in placing an online order, whilst remaining aware of the importance of closing the sale. Our advisers can be trained in product up-selling, which naturally can have a highly positive impact to your bottom line.
Telephone Order Processing
Easy Set Up
We take your customer through your ordering process.
Payment Processing
We will take payments through your secure MOTO account.
Advice If Needed
We can advise of products and add ons.
Dedicated Number
Should you require a dedicated number can be provided for you to advertise. Either National or Non Geographic 0330.
Telephone Order Processing
Giving your customers the confidence of a real person on the end of the phone.
We can link to either your website or a direct Moto account.
Marketing information taken to see the ROI from your advertising spend.
We work with you to create the right call
centre solutions for your business.
