Telecoms Services
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As a leading provider of intelligent business telecoms, we specialise in providing bespoke Interactive Voice Response (IVR) solutions. This allows businesses to minimise customer interactions and maximise contact opportunities for inbound and outbound calls. We bring clarity to complexity and by utilising our multi-feature, high capacity, Tier 1 telephone network, our system is capable of handling high volume call campaigns.
We have been designing, building and implementing customer call systems since 2009 and work with only the most reliable network carriers such as BT, Vodafone and Verizon.
Below is a sample of some of the services that we are proud to provide for our clients :
- Virtual receptionist and Call Queuing
- Dedicated Payment Lines (Bill Payments, car parking, ticketing, utility bills)
- Telephone Banking (Customer service, debt recovery, fraud alerts)
- Outbound Broadcasting (Payment reminders, marketing, general alerts)
- Lone Worker Telephone Monitoring Systems ((Public sector, care workers, engineering)
- Electoral Services (Annual canvassing, voting)
- Product & Brochure Lines
- Disaster Recovery
- Business Continuity
- Call Tracking & Monitoring Systems (Wallboards, call statistics)
- Telephone Surveys
80% of people don’t leave messages on
answering machines
Feature Title
Aquarius handles inbound calls only for a range of clients such.
Feature Title
Aquarius handles inbound calls only for a range of clients such.
Feature Title
Aquarius handles inbound calls only for a range of clients such.
Feature Title
Aquarius handles inbound calls only for a range of clients such.
Feature Title
Aquarius handles inbound calls only for a range of clients such.
Optional Testimonial Section
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
Frequently asked questions
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
80% of people don’t leave messages on answering machines
At Aquarius we pride ourselves on giving your business excellent customer service. Our telephone answering services will ensure your customers and your business!
We work with you to create the right call
centre solutions for your business.
Disaster Recovery
In a time of crisis, your clients need to be reassured that your business is trading ‘as usual’...
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