Media Response / Data Capture
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Media Campaign Performance Reporting
Understanding how your media campaign is performing is vital to evaluate individual campaigns and understand where performance can be maximised. We can tailor our reporting to provide the exact information you require to make such evaluations and measure overall impact.
The types of media Response reports we can provide include:
- Volume / share of enquiries based on country, region or TV Region
- Performance comparisons based on the source of inbound calls
- Enquiry performance based on day of the week and time of day
- Campaign enquiry conversion rates
Email to Call Solutions
Using intelligent telephony systems we are able to capture the telephone number from a pre-designed email from your website. This allows us to present our call handler with every single detail submitted by a customer, onto your website prior to the call being connected. Naturally this simplifies the process and ensures customers get a prompt and consistent response.
In the case of email responses to customer service enquiries, we will work closely with you to ensure we meet your customer KPI’s.
We can give you the flexibility of sitting in the background. When your volumes increase and your levels start to drop, the Aquarius team are here to deal with the excess and maintain your customer service levels. This is vitally important in the age of review sites and platforms, which make it easy for customers to rate, score and give feedback on their experiences.
Media Response / Data Capture
Number Included
We can provide you with a number local or Non Geographic for you to advertise for your campaign.
Data Captured
Ensure that you capture every enquiry from your advertising.
Live 24/7
We are here 24/7 to answer respond whenever your advertising goes live.
Reports and Feedback
Accurate marketing information so you can establish what is working best and focus your resources.
Optional Testimonial Section
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
“Aquarius provide us with a 24/7 service. A great service for both us and our customers.”
Kevin Murray,
Lothian Gas
Media Response / Data Capture
We are available to take your calls 24/7 365 days a year.
Make changes quickly and easily to your script information we hold.
Daily / Weekly Reporting delivering you the information to direct your business.
We work with you to create the right call
centre solutions for your business.


