Media Response / Data Capture

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Running an effective media campaign is all about reacting to high demands in volume and tracking the data. Our systems can be tailored to mirror the exact fields in your own CRM system, thus ensuring all relevant information is retrieved and seamlessly integrated into your business systems.

 

Media Campaign Performance Reporting 

Understanding how your media campaign is performing is vital to evaluate individual campaigns and understand where performance can be maximised. We can tailor our reporting to provide the exact information you require to make such evaluations and measure overall impact.

The types of media Response reports we can provide include: 

  • Volume / share of enquiries based on country, region or TV Region
  • Performance comparisons based on the source of inbound calls 
  • Enquiry performance based on day of the week and time of day
  • Campaign enquiry conversion rates

Email to Call Solutions

Using intelligent telephony systems we are able to capture the telephone number from a pre-designed email from your website. This allows us to present our call handler with every single detail submitted by a customer, onto your website prior to the call being connected. Naturally this simplifies the process and ensures customers get a prompt and consistent response.  

In the case of email responses to customer service enquiries, we will work closely with you to ensure we meet your customer KPI’s.

We can give you the flexibility of sitting in the background. When your volumes increase and your levels start to drop, the Aquarius team are here to deal with the excess and maintain your customer service levels. This is vitally important in the age of review sites and platforms, which make it easy for customers to rate, score and give feedback on their experiences.

How it works

Media Response / Data Capture

Number Included

We can provide you with a number local or Non Geographic for you to advertise for your campaign.

Data Captured

Ensure that you capture every enquiry from your advertising.

Live 24/7

We are here 24/7 to answer respond whenever your advertising goes live.

Reports and Feedback

Accurate marketing information so you can establish what is working best and focus your resources.

What our customers say

Optional Testimonial Section

Summary

Media Response / Data Capture

We are available to take your calls 24/7 365 days a year.

Make changes quickly and easily to your script information we hold.

Daily / Weekly Reporting delivering you the information to direct your business.

More Services

We work with you to create the right call
centre solutions for your business.

Call Handling Services

It is all about going that extra mile...

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If you are running a media campaign we can help!

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E-commerce Management

If you are running a media campaign we can help!

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Get in touch

Call us on 0800 044 3090 or complete the
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