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Our Live Chat platform allows your brand to communicate in real time with customers, thus enabling meaningful and beneficial conversations to quickly and easily take place. The service is cost effective, easily to enable and is already proving to be hugely popular with customers within a wide variety of sectors.
The benefits of this service are many :
- Questions and issues can be easily resolved
- Errors are reduced
- Language barriers can be easily overcome
- Cart abandonment is less likely to occur
- Sales are more likely to be converted due to improved engagement
- Conversations can be merged from other channels to see the full context of the callers’ enquiry
- Information can easily be gathered to build a customer’s individual profile and therefore improve interactions with them at a future date
Links in with your domain.
One Of The Team
We answer as your team.
We setup Standard Responses from your learned knowledge.
Group responses should you need all customers to know the same thing at the same time.