Disaster Recovery

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Preparing for unforeseen circumstances doesn’t just make good business sense as having a robust plan in place is often required by procurement departments as well as compliance and regulatory bodies. 

Disaster planning doesn’t just mean thinking about fire, flood or bomb threats, increasingly it can be about the collapse of communication systems or severe weather conditions. Whatever unfortunate event occurs, we are on call to support and assist with the continuity of your business and ensure that clients and customers are reassured you are trading as usual.

Aquarius can advise and dovetail with your Disaster Recovery Plan by providing services such as:

  • Emergency Reception Services – Patching urgent and important calls out to key employees
  • Standardised Information to Callers and The Press – The importance of consistent and concise messaging cannot be underestimated, particularly with regard to brand perception, reputation and even share price.
  • Business as Usual Messaging – Loss of revenue due to customers thinking your business has ceased trading temporarily or permanently can be catastrophic. We are on hand to ensure that any impact is as minimal as possible.
How it works

80% of people don’t leave messages on
answering machines

24/7 Disaster Support

24/7 Disaster Support

Complete Support

Make sure you never go down and your customers are fully supported in an emergency situation.

Processes Followed

We mimic your processes.

Regular Checks

Bi-annual systems checks to ensure all processes are correct and functioning.

What our customers say

Optional Testimonial Section

Summary

Disaster Recovery

We are available to take your calls 24/7 365 days a year.

We are responsive and ready, our highly trained homeworkers spread across Scotland give you full resilience.

We operate with the information you provide and encourage bi annual full checks to validate all processes we have in place.

More Services

We work with you to create the right call
centre solutions for your business.

Customer Help Desk

If you are running a media campaign we can help!

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24 Hour Engineer Call Out Service

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Customer Service and Sales Support

If you are running a media campaign we can help!

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Get in touch

Call us on 0800 044 3090 or complete the
form below to get in touch