Your reception is your first point of contact and getting this right means the rest becomes so much easier. Whether we sit in the background catching what your existing receptionist misses or if we take over that first point of contact we will ensure all your callers are greeted by a happy and enthusiastic operator.
If required, your calls will be directed to the most appropriate person within your company in accordance with your specification with a brief introduction allowing you the choice to accept or reject the particular enquiry. Alternatively we can send the call report to you electronically via email or SMS and advise the caller you will call them back at a predetermined time. The challenges any reception faces are holiday and sickness cover, however our operators are here on demand 365 days a year, we don’t take holidays (well actually we do but not all at the same time) and we are never off sick, saving you a fortune on time wasted with people covering or emergency agency staff.
A virtual receptionist service will display an immaculate first impression for your business at a fraction of the cost of employing your own staff. Human contact and direct interactions with your customer is fundamental in helping your business grow – if your customers can’t speak to you they will never get to know you or your business ethos. Hundreds of businesses trust Aquarius to effectively communicate with their new and existing clients.
Your clients will speak with live, trained professionals who will have access to the latest technologies and world class telephony platforms.
Ensure your customers receive the warm reception they deserve. Contact us today to find out how our virtual receptionist services can work for you.