How many times have you had to note down a telephone number to call someone back to finalise an appointment as you don’t have access to your schedule when they call? Or missed a call from a potential customer, giving them time to get in touch with your competition, because you or your team are already with a customer or currently unavailable?
Wouldn’t it be easier if you could book that new job or client appointment immediately at the time they called? If every inbound call could be answered straight away and appointments booked instantly how much additional business could that generate?
Through a partnership with YouCanBook.me we provide our clients with diary management solutions and appointment booking services – giving them more time to get on with their day to day business.
With the YouCanBook.Me online booking system you set the parameters in your diary and we only book the free space. You can even tailor the form in which we record information to ensure you’re forearmed for your appointment. Our contact centre team help your customer choose a suitable time and then make the appropriate booking – as they can only see the times you have available it helps to avoid those double bookings.
With YouCanBook.me we can automatically send appointment confirmations to both you and your customer. We also send automated reminders to your customers the day before the appointment, helping reduce the number of missed or forgotten about appointments. The day after your appointment you can also be reminded to send that quote – making Aquarius a real asset in helping you grow your business.
Other possible integrations include Text Messaging, integration with platforms such as Microsoft Outlook and if required, integration with a payment solution such as PayPal allowing us to take prepayments / deposits as we book the time slot
Where appropriate we can even give you the facility to allow your customers access to your booking system through your website so they can make their own bookings online.
YouCanBook.me and Aquarius provide a true joined up approach to diary integration without the security concerns of opening up your entire diary to a third party.
Our solution maximises your time but ensures we don’t book over any existing appointments, thus making the most of your free time.
Call or email us today to see what we can do for you.