Customer Service & Chatbots This week has been a busy week with a lot online about the rise of Chat Bots and it’s place in the Customer Service Industry. It would seem the future is a scary and distant place. It’s not. Businesses can still invest in people. We still believe that this will remain, despite [more]
Contact Centre, Customer Experience, Customer Service, Employee Experience, Here to Help You, Out of Hours, Sales PerformanceIntroducing Janice! The newest member of our team, Janice has joined the company. We spoke to her today after having had four shifts with Aquarius so far. What’s it like working here? “It’s like joining a wee family. Very comfortable but a professional place. I’ve got an awful lot to learn, more to the company than [more]
Contact Centre, Customer Experience, Customer Service, Employee Experience, Here to Help You
