Client Testimonial – Hamleys

We caught up with Vaughan Potter, Head of Customer Services at Hamleys to find out how Aquarius has assisted in answering their calls and emails, since the company came on board in August of last year. Tell us a little about Hamleys? Hamleys of London limited is known as the finest toy shop brand in the world. […]

Client Testimonial – Golfbreaks.com

  We spoke with Sam Barker, Sales Director at Golfbreaks.com, who have been using our services for the last 7 years to aid and elevate their inbound and specifically out of hours calls. Tell us a little about GolfBreaks? Golfbreaks.com, one of the world’s largest and longest established golf travel companies, was formed in 1998 by […]

Radio Lollipop Ball

Radio Lollipop Ball Last month, Aquarius staff attended the Radio Lollipop Ball held at The Principal Charlotte Square, Edinburgh for the fifth year. We are always thrilled to attend this fabulous event and are proud to give our support to such a fantastic cause. Year after year, the Radio Lollipop Ball does not disappoint, and […]

Beast from the East 2.0 – Is your business ready?

Beast from the East 2.0 – Is your business ready? It is late February 2018 and the Beast from the East has hit the UK. Due to the record amount of snow, chaos ensues. Schools are closed, emergency services are under pressure people are snowed and stuck in traffic. And because of this, thousands of businesses […]

August 2018 Newsletter

  Stay tuned for all the latest on the expanding range of services we can provide, as well as a Client Testimonial and even ‘Meet the Team’ where we will introduce one of Aquarius’ valued team members every month. Introduction to Aquarius Aquarius Contact Centres aim to provide the highest possible level of customer service through highly valued, […]

Trust is everything if you are an online retailer

Trust is everything if you are an online retailer Running a retail operation can be pretty challenging, none more so if you miss the opportunity to make that great first impression. Recent surveys have shown that trust has become considerably more important when a consumer is deciding whether to purchase from a business’s website. This […]