We are living in a very changeable society nowadays and being prepared for any eventuality is simply SMART business sense.
Do you have a Disaster Recovery Solution in Place? What would you do in the case of the following scenarios and what would the impact to your business be both financially and reputation? Fire, Flood, a Bomb Threat or simple loss of communications. These scenarios are not as rare as you may think and it is better to be prepared than not.
More common is adverse weather conditions that arise every year some more severe than others. We are always here to help, with our agents spread over many different areas and exchanges it is extremely rare our systems will ever go down at the same time as yours.
We can advise and fit in with your Disaster Recovery Plan providing various services such as:
- Emergency Reception Services: Patching urgent and important calls out to your key employees wherever they are
- Standardised Information to Callers and the Press: It can be extremely important that you get a consistent and concise message out to everyone. Failure to do this can have a major impact on your business, from Brand perception and reputation through to your share prices, it really does pay to have a clear message to any callers.
- Business as Usual Message to Callers – Loss of revenue due to people thinking your business is closed either temporarily or permanently, even if only short term the impact could be catastrophic.
We understand how important it is to your business that, in a time of crisis, your clients / customers are reassured that your business is trading ‘as usual’. Weare happy to spend the time making sure your plan is correct and test it for break points ensuring any emergency is dealt with but your business trades as normal.